Privacy

Privacy Policy

Updated November 11, 2026

This tool is for anonymous feedback about your experience. We do not ask for patient identity, protected health information (PHI), medical history, demographic details, insurance details, payment card information, or other sensitive information.

What is collected?

Depending on the survey, responses may include clinic and provider selections, ratings, optional comments, and whether someone wants to leave a public review or contact their practice. We also record the practice identifier and submission time. We do not ask for patient names, email addresses, birth dates, demographic information, diagnoses, treatment details, insurance identifiers, payment information, medical record numbers or appointment details.

Is the survey anonymous?

It's designed to be anonymous, but no free-text survey can guarantee anonymity. Do not enter your name, contact details, demographic information, medical or insurance information, payment details, or other identifying or sensitive information in a comment. Selecting a provider or clinic may also make a response easier to recognize in a very small group. Use your practice's official contact channels for medical or personal matters.

Who receives feedback?

Survey information is intended to help the participating healthcare practice improve its services. Submissions are stored privately in Cloudflare R2 and managed by the survey administrator. Direct practice access and automated reporting are not currently enabled. We do not sell survey answers or share them with advertisers. Private comments are not posted as public reviews.

Technical privacy

We do not intentionally run advertising trackers, visitor profiling or analytics cookies. Our hosting provider, Cloudflare, may process ordinary technical request information such as IP addresses and browser details for security and delivery. We do not intentionally link that metadata to patient identities.

Review websites and retention

If you follow a link to Google or a practice website, that website has its own privacy practices. Survey retention and deletion procedures are still being established; the administrator can answer questions about submitted feedback.

Questions?

The tool is administered by Aaron Charlton of Charlton Digital LLC. Contact the survey administrator with questions about this website. Please do not send medical or other sensitive information through the general contact form.